Extremely happy with the service from start to finish. Office staff was friendly, professional and quick to respond. Fair and transparent pricing, with easy options for payment over the phone or etransfer. Techs were great. Quick. Efficient. Knowledgeable. Treated our home and family with respect. Mindful of toddler and baby gate. Excellent service and great breakdown afterward. They did a maintenance service on our propane furnace and HRV system. Very, very pleased.